S2E1 Alex Cohen, Co-Founder and CEO, Hello Patient

Season 2 of STAT AI opens with Alex Cohen, co-founder and CEO of Hello Patient, on conversational AI at the front door of care. He explains how voice agents schedule appointments, answer billing questions, and follow up with patients, why implementation depends on learning each clinic’s workflows, and how red-flag screening and escalation keep humans in the loop. The hosts open with Epic’s new Connectors and the questions to ask before enabling a healthcare agent.